If you are not satisfied with our product, let us know and we’ll make it right by:

• replacing the product in the next order
• refunding your money (exclude shipping and handling charge)
• giving discount if the product is repairable 

Guarantee will apply if:

• Claim are allow up to 1(one) month from arrival date at the port of destination.
• Delay in claim submission will be considered case by case.
• All claims will be substantiated by photographs or digital images and verbal explanation that clearly showing the damage then send to us by email or post.
• It happened to wood and non wood problem (hardware, finishing)
• Please keep the original box, packing material, and damaged product until you have receive a response back from us with instruction on how to proceed.